Privacy Policy For Mobile Application

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MyBranch Services Pvt Ltd built the app as a Commercial app. This SERVICE is provided by MyBranch Services Pvt Ltd and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at unless otherwise defined in this Privacy Policy.

  Information Collection and Use

We collect the personal information that you voluntary provide to us when you register on the services, express an interest in obtaining information about us or product & services, when you participate in activities on the services o,\or otherwise when you contact us .

  Personal information provided by you.

The personal information that we collect depends on the context of your interactions with us and the us & the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Name
  • Phone Number
  • Email Addresses

  Sensitive Information

We do not process sensitive information

  Payment Data

We may collect the data necessary to process your payment if you make purchases, such as your payment instruments number, and the security code associated with your payment instrument. All payment data is stored by Payu. You may find their privacy notice link(s) here:

 Application Data.

If you use our application (s), we also may collect the following information if you choose to provide us with access or permission:

  • Push Notifications. We may request to send you push notification regarding your account or certain features of the application(s).If you wish to opt from receiving these type of communications ,you may turn them off in your device’s setting

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting. And for our internal analytics and reporting purposed.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information.

  Images & Camera for Upload Images for Ticketing:

Images and camera are used for uploading image to raise incidents related to the facilities. Again, this data is not required by the app, user can generate tickets without uploading image using camera or gallery. Once the data is uploaded it will be stored in our database.

  Device Id for Notifications:

We collect and securely store user’s device id for sending alerts and notifications in our app. Notifications like eg: your visitor is waiting at entrance. User can also manually off this notification from the app.

The information that we request will be retained by us and used as described in this privacy policy. The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

  • Google Play Services
  • Google Analytics
  • Firebase

  Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

  Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-01-23

 Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at  / +91 9136013206.

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