Enquire Now
Blog Image

The New KPI? Why We’re Finally Talking About Team Wellbeing


July 29, 2025 Author- MyBranch

Let’s be honest—most of us grew up thinking “KPI” meant numbers, charts, and maybe an awkward review meeting with your manager once a quarter. But somewhere along the way, we forgot to ask a more important question:

“Is the team okay?”

Not “Did we hit target?”
Not “How many hours did you log?”
But really, are we okay?

Because these days, success isn’t just about how fast we grow—but how well we’re holding up along the way.

Okay, So Here’s What We Learned the Hard Way...

A while ago, a client walked into one of our shared office spaces looking completely wiped out. He’d been trying to run a small team from his living room, juggling Zoom calls between his toddler’s tantrums and the building’s surprise drilling sessions. (We’ve all been there.)

A week later, after moving into our managed office space, he called and said something like, “I didn’t realize how bad it was until I stepped into a space that felt calm.”

That hit us.

Turns out, giving people the right space to work isn’t just a checklist item. It’s a wellbeing strategy.

Ever Tried Working When You’re Drained?

You open your laptop.
The screen lights up.
Silence.
Nothing.
You’re stuck.

Now imagine doing that every single day in a cramped, loud space with no room to breathe—physically or mentally. It’s exhausting. And it shows in the work.

That’s why at MyBranch, we care about more than just desks and square footage. Whether someone books a private office, a meeting room, or even just a virtual office for GST registration, the goal is simple: make work feel a little lighter.

Not Just Workspaces—It’s Energy Boosters (That Happen to Have Wi-Fi)

A lot of people think wellbeing means gym memberships or wellness webinars. Those help, sure—but the real shift? It happens in the everyday stuff:

  • Natural light.

  • Quiet corners.

  • A proper chair that doesn’t squeak every time you move.

  • A meeting room rental that doesn't feel like you're yelling over hotel lobby noise.

Sometimes, it’s as simple as a clean desk and hot coffee. (And no, not the burnt kind from that dusty machine.)

Real Talk: Can We Measure Wellbeing?

Honestly? Not with a pie chart.

But here’s what you can notice:

  • Are people showing up early... or dragging themselves in?

  • Are they taking proper breaks, or just zoning out between calls?

  • Are your office spaces booked with energy—or silence?

These small signs say a lot. If your team feels good, it reflects in everything—from smoother meetings to lighter Slack threads. (Even fewer “Can we reschedule?” emails.)

So, Why Should You Care?

Because a burnt-out team won’t build your next big idea.

Because team wellbeing isn’t soft—it’s smart.
And because scaling a business with tired people is like driving on a flat tyre. You’ll move... but it won’t feel right.

At MyBranch, we’ve seen this firsthand. Teams that move into our serviced offices or shared workspaces often share the same feedback: “It just feels easier to work here.”

That’s not magic. That’s environment.
And it’s something every company should think about before chasing another milestone.

Anyway, Here’s What It All Comes Down To:

Team wellbeing is the KPI we didn’t talk about for too long. But now? It’s the one that actually keeps everything else afloat.

Growth? Great.
Client wins? Amazing.
But if your team’s not okay, none of it lasts.

So next time you're choosing an office space or looking at a performance review… maybe throw in a new question:

“Are we building a space where people actually want to show up?”

If the answer’s “not really”… you know where to find us.